Finding a suitable Internet Service Provider (ISP) is never an easy task. Shaky connections, slow internet speed, and lousy support are all examples of things you want to avoid. And if you factor in contract duration, pricing and consistency, you will realize why it is so easy for a non-technical person to make the wrong choice.
EE is famous for being one of the top mobile phone providers in the UK. But they are more than just that. They offer competitively priced broadband, powered by ADSL technology. And they recently unveiled Fibre Max, a package that features speeds of 300mbps. The standard contract with this provider is 18 months, with zero hidden costs at the end of the term.
PlusNet might not have a wide range of products, by they do have relatively stable internet speeds and affordable packages. They also don’t force customers into long term commitments. You can opt for the 12-month contract or go for the monthly option depending on your preference. And, they currently have one ADSL package and two fibre options with internet speeds ranging from 10mbps to 66mbps.
Next up in this list is the biggest ISP in the UK- BT. This provider promises to deliver internet speeds between 10mbps and 67mpbs, depending on the package, and they are known to overdeliver. Unlike most companies in the ISP space, BT strives to maintain its advertised speeds rather than trying to be the fastest internet provider in all of England. And that has turned out quite well for them.
Virgin Media Broadband
If ultra-high internet speed is the kind of thing that gets your heart racing, a Virgin Media subscription is what you need. This ISP promises to deliver a whopping 326mbps, which is absolute overkill for the average person. And Ofcom confirms that the company provides those speeds as advertised. But, this kind of luxury does not come cheap. They have £25 setup fee, and their prices are slightly more than other high-quality ISPs in this list.
Sky is one of those ISPs that have attractive headline prices that are aimed at attracting first time customers with charges increasing significantly after the standard 18-month contract. Even so, they are known to deliver consistent internet speeds across all the available options on their menu. The setup fee is £29.95, and they have a 12GB cap on one of their packages. That said, Sky is one of the most reliable ISPs in the UK, and it ranks second in user satisfaction despite the surprise fees.
Zen is a “small” ISP that boasts of having fast and reliable internet in most places across the UK. The cheapest package promises an upload speed of 10mbps and a download speed of 1mbps. And if you go with the 12 months or 18-month contract, you get a free £139 router. They also have several customer service awards from reputable sources, including Which, PC Pro, The Sunday Times and The UK Customer Experience Awards.